About Us
Two Maids prioritizes customer service and quality
At Two Maids, our goal is to make a difference in people's daily lives. We help busy families maintain beautiful, clean and healthy homes and take care of the chores that no one has the time or energy to do. We proudly serve our customers so they can focus on what matters most to them.
Two Maids actively supports the "Cleaning for a Reason" organization, which offers free housecleaning to people undergoing cancer treatment. Most of us have experienced cancer first-hand and we know that the kindness and service of others is a blessing that can provide some comfort and peace of mind in challenging times. Two Maids is proud to play a small part in that effort. We also partner with Alliance for Hope International to help provide support and care for survivors of domestic violence.
At Two Maids, we endeavor to build dedicated and honest teams that looks forward to caring for your home. We know that providing our Professional House Cleaners with a growth plan, healthy compensation, and an environment that fosters encouragement and compassion will result in happier employees that can better meet or exceed our customers expectations.
Two Maids cherishes the value people with disabilities bring to all aspects of life and we strive to ensure access to employment opportunities and our services where possible. We work diligently to align our websites and web applications with the latest Web Content Accessibility Guidelines (WCAG). We work to keep pace with these ever-evolving standards because we recognize their importance in making the digital world a more accessible environment for those with disabilities. View Accessibility Statement.
Our Peoria Team
Greetings to everyone in the greater Peoria area! My name is Shane, and together with my wife, Jessica, we are bringing the most revolutionary maid service business to the area. We have been looking for an opportunity for the last few years and fell in love when we heard the concept behind the fastest cleaning franchise in the United States, Two Maids & A Mop. We identified a real need in this space. We had hired several of the larger house cleaning companies as well as individuals to clean our home through the years. We always had an issue with one thing, mediocre service.
Two Maids & A Mop is the only brand that has figured out a way to directly address mediocre service. After each and every cleaning, YOU, our customer, will receive a communication from us after the clean. It will ask you to rate the cleaning on a scale of 1-10. Your rating alone will directly determine the level of pay that our professional house cleaners will receive for that maid service. This incentivizes them to do a GREAT job on each and every cleaning. Not only does it make for happy clients, but happy employees because we pay our professional house cleaners much higher than the industry average for simply doing quality work. I wish more businesses were run like this!
Despite all the technological advances society has made through the years, one thing we still have not mastered is finding more time in our already busy days. Many of us are juggling work, managing a household, taking care of the kids, and getting them to their activities. Finding a free minute to "breathe" is getting harder and harder. At Two Maids & A Mop, we directly address this by giving you time back to do something you want to do, spend more time with the family, or just relax.
We look forward to providing the highest level of customer satisfaction to the Greater Peoria area, so give us a shot! You won't be disappointed. In fact, you’ll discover why we are a maid service worth talking about.
Greetings to everyone in the greater Peoria area! My name is Shane, and together with my wife, Jessica, we are bringing the most revolutionary maid service business to the area.
Peoria, IL
Get to Know Your Two Maids Peoria Manager, Christa Jones
Where are you from?
Pontiac, Illinois
What's the main reason you work here?
Everyone shares the same vision. This creates a family environment where everybody is there for each other. People care about me and my professional growth.
If you don't work here, what would you do instead?
Looking for other companies that fit my skills.
What's your philosophy on customer service?
Customer service is so important and is a mindset that comes from the core of the company. You must put the customer first and empower your team to do their greatest work at all times.
What are you most proud of?
My children. They are my heroes.